Recent improvements are now live in your app.

• Calendar quick filters and today jump.
• Per-entry edit/delete in calendar popout.
• Undo for deleted practice logs.
• Skill search, sort options, and CSV export.

Last updated: 8 May 2026

• Wild Hound is a progression app for outdoor dog owners.
• Track skill development, book events, log practice, and build points over time.
• Your dashboard gives quick access to rank, points, and activity status.

Last updated: 8 May 2026

You can install Wild Hound like an app so it opens from your home screen.

• iPhone (Safari): Open this site in Safari, tap the Share icon, then tap Add to Home Screen.
• Android (Chrome): Open browser menu (3 dots), tap Install app or Add to Home screen, then confirm.
• If you do not see install options, refresh the page and try again while online.
• After install, open Wild Hound from your home screen icon instead of browser tabs.

Last updated: 8 May 2026

1. Unlock a skill through the in-app payment flow.
2. Complete Stage 1 to Stage 3 practice criteria in order.
3. At Stage 4, submit your skill for review.
4. Your assessor records one of two outcomes at Stage 4: Passed, or Needs More Work (with discount support until pass).
5. Stage 5 Stretch Goal unlocks only after Stage 4 is passed.

Last updated: 8 May 2026

• Dogs and handlers building reliable real-world trail skills.
• Beginner, adolescent, rescue, and easily-distracted dogs needing structured progression.
• Owners who want safer, calmer hill-walking companions in mixed outdoor environments.

Last updated: 8 May 2026

• Always train at your dog’s pace and use safe, positive handling.
• Wild Hound training content supports day-to-day skill building and is not emergency behavioral or veterinary care.
• If your dog shows signs of pain, fear, or escalating aggression, pause training and seek qualified professional support.

Last updated: 8 May 2026

• Skills are unlocked via purchase flow.
• After Stripe success, you are returned to Skills and the unlocked skill is available automatically.
• Trail Etiquette Pro only unlocks after skills 1 to 13 are all passed.
• Unlocked skills are color-coded by status across Dashboard and Skills tabs.

Last updated: 8 May 2026

• Payment opens Stripe checkout for skill unlocks.
• Skill unlocks are completed automatically after payment confirmation.
• Costs: Skill unlock £4.99.

Last updated: 8 May 2026

• Log practice with skill, stage, date, duration, and notes.
• Edit and delete single logs or multi-select delete in Logged Skills.
• View logs grouped by skill or by date (month/year grouped).

Last updated: 8 May 2026

Last updated: 8 May 2026

• Points track your progression, but some discount rewards use points when redeemed.
• When you reach a milestone, that reward becomes available to claim.
• You can keep progressing and unlock higher rewards as your total points increase.

Last updated: 8 May 2026

• Physical rewards are currently for UK residents only.
• If you are outside the UK, certificates may be sent in digital form by email.
• Merch rewards include Wild Hound Club bandana, beanie, and hoodie tiers.

Last updated: 8 May 2026

Digital Products

• Skill unlocks and digital downloads are non-refundable once delivered.

Duplicate Payments

• If duplicate payment occurs, contact us with payment details for review.

Physical Items

• Report damaged or missing items within 14 days of delivery.
• Where eligible, replacement or refund support will be provided.

Contact

Email wildhoundclub@hotmail.com with your order reference and issue summary.

Last updated: 8 May 2026

Where We Ship

• Physical items are currently shipped within the UK.

Dispatch Timing

• Dispatch times vary by product and demand.
• Customers will be contacted if significant delays occur.

Delivery Issues

• If an item arrives damaged or missing, contact us with your order details and we will assist.

Contact

Email wildhoundclub@hotmail.com for shipping support.

Last updated: 8 May 2026

• Your profile name, progress, and logs are saved on your device.
• If you change phone or clear browser/app data, local progress may reset.

Sync status: Not checked yet.

Last updated: 8 May 2026

Wild Hound Club stores the information needed to run your training experience, including profile name, skills progression, logs, points, rewards, and certificates.

What We Store

• Profile details you enter in-app.
• Training logs, session notes, and skill progress.
• Points and reward claim history.
• Certificate unlock and submission status.

Where Data Is Stored

• Some data is stored locally on your device.
• Where backend services are enabled, account and order records may also be stored server-side.

Your Choices

• You can export your app data using Backup & Restore.
• You can request support help for account and data issues by email.

Contact

For privacy questions, contact wildhoundclub@hotmail.com.

Last updated: 8 May 2026

Export your progress to a backup file, then import it on a new phone/device.

Last updated: 8 May 2026

• General support: we aim to respond within 2 business days.
• Payment or access issues: prioritised support where possible.
• Include your app username and a short summary so we can help faster.

Last updated: 8 May 2026

Use of the App

• Wild Hound Club accounts and rewards are for individual use.
• You agree to provide accurate information for purchases and support requests.

Rewards and Discounts

• Reward tiers unlock at listed point milestones.
• Discount rewards may require points when redeemed.
• Discount codes and benefits may be removed if abused.

Training Content

• Training resources are educational and do not replace veterinary or emergency behavior services.
• All Wild Hound Club materials remain Wild Hound Club intellectual property.

Contact

For terms questions, contact wildhoundclub@hotmail.com.

Last updated: 8 May 2026

Need help with rewards or your account?